Thena Hotel - Lux Studio

Enjoying the big television at the room Positive: Center Negative: All was good

Overall an easy & straightforward stay. Convenient location with all of the necessities covered.

I came to Philadelphia for a conference and I found the Thena to be convenient and easy. I’ll be back

Central, comfortable, and great host Positive: Location was great, and bed was comfortable. It was also very nice to have your own stovetop, so you didn't have to spend a ton on food.

Great location, minimalist vibe, attention to some details would make it great Positive: Location was great. The bed was super comfortable, and there was plenty of storage space. The tv is enormous! The bathroom was updated & attractive. Our room did not face the street so the view wasn’t pretty, but it was quiet every night & easy to sleep. Staff responded promptly & courteously to our emails. Altho they never succeeded in addressing any of the issues, they did offer to refund us for a portion of one night. It was unexpected, and appreciated. Negative: Specific issues: We were visiting during unseasonably hot weather and the air conditioner did not work adequately. Staff responded promptly to our emails every day, with assurances to fix the issue, but it was never fixed during our 3-night stay. Requested one additional set of bath towels; never received them. It was impossible to take a shower because the water temperatures were hot & scalding hot. In terms of general comfort/amenities: the studio has a pretty extensive kitchenette, but there are no chairs in the unit; the only option is to eat on the bed. We used the wooden cutting board as a food tray. One additional chair would be useful. Also, the only lighting was bright overhead canisters, with switches by the main door; 1 or 2 reading lights by the bed and/or dimmer switches for the overheads would be a big improvement.